Guidance: Creating Service Locations in eGrants

Service Locations are mandatory in the eGrants Portal.

All Grantees and Subgrantees are required to create Service Locations (SL) in the eGrants Portal under their Operating Sites. This does not affect your slot allocation – slots remain at the Operating Site level. Each Subgrantee (Corps) must go into its Operating Site in the Portal and create one or more Service Locations based on the criteria in below. Be careful when creating these Service Locations because you cannot delete them once they are created, but you can mark them as “inactive”.

Operating Site means the organization that manages the AmeriCorps program and places members into service locations. State subrecipients (programs) are operating sites. National recipients must identify at least one operating site to which they can assign service locations in the state where they are placing members.

Program refers to the activities supported under the award.

Service Location means the organization where or with which a member actually provides his or her service in the community. Typical service locations are schools, food banks, health clinics, community parks, etc. The service location may be the same as the operating site, but only if the member actually serves at or with the operating site organization.

A member may serve at multiple service locations, all of which must be listed in the portal, although the program must select only one for the member’s primary assignment.

Guidance on what is required and step by step screen shots on how to create them follow:

Service Locations – Subgrantees must have at least one Service Location under their Operating Site

  • Create Service Locations (SL) in advance
  •  Service Locations MUST be an actual name i.e. your Corps name or Service Site name
  •  They may NOT be a city or general location in a city or state i.e. “Northwest DC” as a SL may seem appropriate for a Leslie’s Corps in DC if they had two locations – NW DC and SE DC but it is not compliant. However, “Leslie’s Corps Northwest DC” would be compliant. Another example is North Center for Greater Miami, a compliant SL would be Greater Miami Service Corps – North Center” or GMSC North Center”.
  • Although AmeriCorps may not require this, please include all info in your SL – – grant year, SL name, address including zip plus four, contact name, email, status, Operating Site name, Operating Site code, Total members, and total MSY

Good Example: Conservation Legacy (Operating Site) and it’s Service Locations

If the location where the member ends up serving the majority of his/her hours changes during the course of the program year, then you can change the member’s primary service location assignment in the Portal.

Step by Step – How to Create a Service Location

  1. Go to Manage Programs – choose correct Program Year and Program Name (your Operating Site) and click on Search.
  2. Click on “View Service Locations.” (You will see any you have already created. You do not have to create a new one each year if it’s already in the system, it just needs to be “active” each year to use it.)
  3. Click on “Create.”
  4. Enter the Service Location information and click “Save.”

See the screenshots below for a visual walkthrough.